Red Rock Casino Resort & Spa

Breakfast was good. Menu had many options. Dinner the night before was outstanding. Prime rib excellent. Hotel staff could not have been more attentive. Accommodation was excellent.

The Red Rocks Resort and Casino is perfectly positioned and is within walking distance of a myriad of shops and eateries in the "Downtown Summerlin" One Summerlin Festival Plaza. That is, of course, only if you find yourself bored with the many restaurants, shops, bowling alley, theatre and casino that are within the Red Rocks Resort and Casino. The staff from the valet attendants to the front desk, bell services, concierge, wait staff and security are all extremely professional, courteous and genuinely interested in making your visit as best as possible. The rooms are grand and perfectly appointed. The views are unrivaled for the area. Ingress and egress are fantastic. This is one of the best destinations we've stayed at.

Nice, spacious room with excellent view on the Stripe - nice especially during night. Shopping mall in a walking distance with clothes, groceries and the like. About twenty/thirty minutes ride to the stipe, about 10 minutes ride to Red Rock Canyon. Not so crowdy as some other hotels on the Stripe. In other regards a typical casino with slot machines, food corner, cinema, Spa and pool inside like most other casinos. Pool open only till 7pm but looks nice although crowded at a time. Quite easy drive in - freeway is just around a block yet does not bother while in sleep - rooms got nice noise isolation.

The rooms were bigger than I expected. The bathrooms were wonderful size and condition. My wife loved that she could take a bath and relax after a day of being at the convention. The best part was the staff!! Honestly, everyone was friendly and authentically caring. You've done an exceptional job with your people and culture. From my two calls to the hotel about the reservations before we arrived thru each interaction we had with staff during our 5 days there, our experience was wonderful. Mercedes at the front desk handled a little issue we had with absolute grace and professionalism. At the end I felt like I had a friend helping me. TERRIFIC!!!

We had booked two king-size suites, by the time we got there none were available despite being reserved. They gave us two double queen, and asked us to come back tomorrow so that we could be moved into the appropriate room. For the entire duration of our stay, we were unable to get the rooms that we paid for.